Key 2020 Trends for Retail
What are the 2020 Retail Trends? As I’ve done with HR, and Employee Experience, I’ve been browsing around for some insights of what…
Employee Experience Key Trends
What are Employee Experience Key Trends? As the concept of Employee Experience becomes more widespread across many organisations, it’s interesting to understand how organisations implement this…
Life Events and Employee Experience
Life Events are an often forgotten element in Employee Experience design. As we engage in the design of the Employee Journeys that are…
Who Owns the Experience?
Who owns the Experience? We have all heard the concept of Experience Economy that dominates the evolution of our world today. Most companies have realised…
Design Thinking for HR
Design Thinking is one of the key components of the “Digital DNA” that I suggest based on the Three Mindsets of development (together…