Who Owns the Experience?
Who owns the Experience? We have all heard the concept of Experience Economy that dominates the evolution of our world today. Most companies have realised…
Build your Skills: Systems Thinking
I’ve always been fascinated by pictures of Planet Earth from outer space, especially those at night. You recognise the planet, then the plethora…
Why do Digital Transformations fail?
There are many articles recently looking at why Digital Transformation projects are failing. A recent survey by Accenture among 1350 global executives, which…
Build your Skills: Decision-Making
In my organisational experience, I noticed that one of the most complex skills to master is Decision-Making. This even though anecdotal evidence tells that each of…
The Future of HR is Human.
For the last couple of weeks, I’ve been reasoning (again I would say) on the role and (human) future of HR. I’ve been…