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OPM: connect with Customer Service lead — explore end-to-end service redesign

OPM: connect with Customer Service lead — explore end-to-end service redesign

Context

SC OPM meeting 2026-03-31 (Sergio, Liam, Michele, Jocelyn). Customer service identified as most immediately actionable stream in OPM redesign. A single service owner accountable for full experience is the design principle.

Created
Mar 31, 2026 5:25 PM
Due
April 14, 2026
Output

Initial meeting held; redesign scope defined

Priority
Medium
Project
Campari
Source
Campari Daily
Status
Not started