Sergio Caredda
Insights on Work, Organisation Design, Experience, Leadership and Change.
PeopleAll posts
Reinventing Work
A few days ago, on the occasion of May 1st, I had written a short post about “Rethinking Work”. In a moment where the…
OrganisationAll posts
The True Meaning of Hierarchy
Hierarchy seems to be the dominant form of human organisations. From the Catholic Church to States, from the Military to most private organisations, we…
Wardley Maps: an innovative tool to visualise Strategy
A Wardley map is a map of the structure of a business or service, mapping the components needed to serve the customer or…
Sun Tzu’s Five Factors as a Strategy Analysis Framework
Sun Tzu’s “The Art of War“ is cited by most as one of the world’s most reputable resources on Military Strategy. In reality, there…
Strategy as Learning
Strategy is a word that can be found everywhere. In a recent post, I tried to provide an overview of the existing frameworks to define…
ExperienceAll posts
Covid-19: an epic challenge on Experience Economy?
Just a few months ago the book “The Experience Economy: Competing for Customer Time, Attention, and Money” celebrated its 20th anniversary with a reprint with…
The Internet of Careers is Near
After the Internet of Things, we’re getting ready for the Internet of Careers. This seems the best reading of two important announcements that came…
Key 2020 Trends for Retail
What are the 2020 Retail Trends? As I’ve done with HR, and Employee Experience, I’ve been browsing around for some insights of what…
Employee Experience Key Trends
What are Employee Experience Key Trends? As the concept of Employee Experience becomes more widespread across many organisations, it’s interesting to understand how organisations implement this…
Life Events and Employee Experience
Life Events are an often forgotten element in Employee Experience design. As we engage in the design of the Employee Journeys that are…
Who Owns the Experience?
Who owns the Experience? We have all heard the concept of Experience Economy that dominates the evolution of our world today. Most companies have realised…
InspirationAll posts
Book Review: Left Brain, Right Stuff by Phil Rosenzweig
Left Brain, Right Stuff was written by Phil Rosenzweig, a professor at IMD (Institute of Management Development) in Lausanne, is a book that focuses…
The history of human emotions – a Video by Tiffany Watt Smith
10 Essential Leadership Blogs
How to Map the Future Together – A RSA Video Interview with Margaret Heffernan
Book Review: The Ride of a Lifetime by Robert Iger
You aren’t at the mercy of your emotions – Lisa Feldman Barrett TED Talk
10 Essential HR Blogs
Book Review: The Fearless Organization by Amy Edmondson
How the Future Works, a film by Gerd Leonhard
About Me
"People are the heart of every organisation. Results are only reached by the people and through the people. This is what I think true HR should work for" - Sergio Caredda
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Book ReviewsAll posts
Book Review: Left Brain, Right Stuff by Phil Rosenzweig
Left Brain, Right Stuff was written by Phil Rosenzweig, a professor at IMD (Institute of Management Development) in Lausanne, is a book that focuses…
The ToolkitAll posts
Wardley Maps: an innovative tool to visualise Strategy
A Wardley map is a map of the structure of a business or service, mapping the components needed to serve the customer or…
Models: The Nudge Theory
The Nudge Theory is very relevant when we speak of Change Management, even if it is not, strictly speaking, a Change Management model.…
Models: Satir Change Model
The Satir Change Model is a model developed by family therapist Virginia Satir. Her foundation idea was that improvement is always possible: she, therefore,…
Models: Bridge’s Transition
The Bridge’s Transition Model was developed in 1991 by William Bridges in his book Managing Transitions: Making The Most Of Change. The model…
Inspiring VideosAll posts
The history of human emotions – a Video by Tiffany Watt Smith
The words we use to describe our emotions affect how we feel, says historian Tiffany Watt Smith, and they’ve often changed (sometimes very…
How to Map the Future Together – A RSA Video Interview with Margaret Heffernan
The current crisis shows that uncertainty is now an ineradicable fact of life. CEO and entrepreneur Margaret Heffernan has closely studied the organisations…
You aren’t at the mercy of your emotions – Lisa Feldman Barrett TED Talk
Can you look at someone’s face and know what they’re feeling? Does everyone experience happiness, sadness and anxiety the same way? What are…
How the Future Works, a film by Gerd Leonhard
How the Future Works is a thought-challenging and inspiring short movie that consolidates a few views on the Future of Work by futurologist…
Saving Money and Saving Lives by Cass Sunstein
Saving Money and Saving Lives is about the fact that every day we make choices—about what to buy or eat, about investments, about…
Nudge behaviour for a more inclusive world by Tinna Nielsen
Nudge Behaviour is a TEDx video by Tinna C. Nielsen, an anthropologist and Global Change Maker, pioneering innovative approaches for practitioners to accelerate…