Disrupting HR: start thinking of HR Customer Service
After many years of discussion and implementation of the HR Transformation framework developed by Dave Ulrich, very few organizations have been really “able”…
Start from the basics: make your Payroll Work
Yesterday I read a post by Laurie Ruettimann that would get many “HR Professionals” quite nervous The most important part of Human Resources isn’t…
Stop selling services to your employees
I just read an article on HBR by Michael Schrage titled “Invest in your customers more than your brand“. Very revealing about a…
