Experience Archives

Positive Experiences are the link between persons and organisations. Whether these are customers, consumers, employees, partners, collaborators, freelancers etc, the key binding theme is Experience. This is why I have dedicated a full section on this site specifically dedicated to this topic.

10 Essential Employee Experience Blogs
Inspiration Employee Experience

10 Essential Employee Experience Blogs

Employee Experience is one of the most vital issues for the HR profession. Understanding the need to focus on employees as true customers,…

Designing Inclusive Employee Experiences.
Employee Experience

Designing Inclusive Employee Experiences.

What is an Inclusive Employee Experience? I would define it as an experience by which every employee feels positively connected to their organisation by being…

Applying DevOps to HR: 6 Actions to become truly Agile.
Employee Experience

Applying DevOps to HR: 6 Actions to become truly Agile.

DevOps is, according to Wikipedia, a set of practices that combines software development (Dev) and information-technology operations (Ops) which aims to shorten the systems development life cycle and provide continuous delivery with high software…

The Experience Economy after Covid-19
Experience

Covid-19: an epic challenge on Experience Economy?

Just a few months ago the book “The Experience Economy: Competing for Customer Time, Attention, and Money” celebrated its 20th anniversary with a reprint with…

Internet of Careers
Experience

The Internet of Careers is Near

After the Internet of Things, we’re getting ready for the Internet of Careers. This seems the best reading of two important announcements that came…